Refund policy

 

RETURNS: The factory will not accept for credit any material which is not listed in our standard catalog and has been produced per the specifications of the customer. To return standard catalog items for credit you must receive permission. A 15% restocking and handling charge will be assessed on any return. All returns must be shipped “PREPAID.” In the event you receive a shipment which does not meet with the specifications of your order, please notify the factory within 30 days of the receipt of said shipment. When writing, please be sure to include a sample of the defective part. We will advise you immediately upon receipt of your sample regarding a replacement shipment and disposition of the defective goods.